Maintenance


Trusted Maintenance of Tandem Server Computers

Over the past 24 years, System Connections has established a reputation of excellence by providing our customers with quality maintenance of tandem server computers and other services at great prices. Our goal is to provide each customer with fast responses, reliable services, and proven hardware at competitive prices. In order to meet your individual needs, we offer a wide range of server support and maintenance plans that can be customized. Contract support options range from "Time and Materials" to contracts that align with a business's normal hours of operation or even 24/7 coverage. Critical spares and 24/7 technical and administrative support are included in all server maintenance contracts at no additional cost.

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Black Server Tower

Cooperative Parts Replacement Coverage

This plan provides customers with 24-hour technical phone support. A system engineer can remote into your system in order to check monitor logs and environmental status. If on-site service is required, we offer next-day service response as a guarantee. The plan includes critical spares as well.

Basic Coverage

With this option, you'll have coverage from 8:00 a.m. - 5:00 p.m., Monday through Friday, with guaranteed next-day service. You'll also have 24-hour technical phone support, as well as remote support from system engineers. Critical spares are included with this plan.

Critical Coverage

Enjoy coverage 24 hours a day, 7 days a week with a guaranteed four-hour on-site response time. Additionally, you'll have 24-hour phone support and access to remote system engineers.

Customize Your Solutions

Each support plan can be customized to meet your individual needs based on your business requirements. Whatever you need, our highly-skilled server maintenance engineers have the experience and expertise necessary to serve you. Contact us for more information and to learn how we can tailor our plans to you.